Is It Time to Make It Easier For Customer Credit Application Process?

Is It Time to Make It Easier For Customer Credit Application Process?

Whether you are making a business or individual loan, automate the credit application process to approve credit lines faster with an online loan application form. Just customize the form template and embed your custom form on your website to accept online loan applications. Regardless of whether you work for a bank or credit association, or an autonomous moneylender, use the credit application with online customer credit application forms, so no more time consuming to go to banks to approve personal loans.

Mortgage, car loan, home loan, small business or business loan whatever type of loan you offer, customize your personal or business credit form to include your unique payment terms, updated fonts and colors, and a company logo for a personal touch.

You can even link your form to a free credit application PDF Form to automatically generate a credit agreement as a professional PDF document! Create a smooth credit application process from start to finish, starting with a free custom online loan application form.

As a business trade credit collection agency, AG Adjustments (AGA) primarily assists our customers by collecting their debts that are past due.

One of the ways our customers can assist our collection efforts is by completing a credit application that includes security measures and enhances the final collection of an account.

We cannot stress enough how many times we have succeeded in returning due amounts to our customers because they have proactively applied for loans.

As a B2B company, applying for credit is one of the most important tools for controlling credit risk, extending credit to your customers and protecting your business. A credit application is a contract between a seller and a buyer.

Good credit applications benefit the seller and bad ones benefit the buyer. This is why it is important for your company to ensure that your credit application, whether electronic or on paper, includes all safeguards and safeguards available to reduce customer risk.

Credit application guarantees are one of the most important documents that can be used to support not only loan decisions but also the final recovery of overdue debts and collection fees.

The adage “The sale is not finished until the money is in the bank” applies today as usual. A good credit application will help your business to this stage.

What is a customer credit application?

A credit application is an application for a credit extension. Credit applications can be submitted orally or in writing, usually through an electronic system.

Whether the application is made in person or individually, it must contain all relevant information about the costs of borrowing to borrowers, including the annual percentage yield (APY) and associated fees.

A credit application is the standard form that customers or borrowers use to apply for loans. The form contains requests for information such as:

  • Requested credit amount
  • Applicant identification
  • Applicant’s financial situation
  • Credit reference names
  • General standard conditions

Credit application forms are issued by suppliers or lenders to standardize the information used to make loan decisions. Additional information can be used in credit decisions, eg. credit report from the rating agency and information from the applicant’s credit reference.

Based on the information in the completed form, the credit analyst can decide to grant or reject a loan or to impose additional conditions such as a guarantee or personal guarantee. Lending via online forms is highly automated, so the entire process can only take a few minutes.

Available creditors

Today’s consumers and businesses have several lenders to choose from. The credit options don’t stop at traditional banks and credit cards. Individuals can take advantage of loans from non-bank financial companies and emerging fintech companies, which process credit applications within minutes of receiving them. Like banks, they also offer different types of credit.

Credit application explained

The credit application process has become faster and more automatic along with the emergence of new financial technology systems in the loan market. This technology allows lenders to offer borrowers various types of credit applications that can be made in person or individually. Rule Z regulates the information in the credit application for borrowers and ensures consistency for all types of loans.

This technology also allows borrowers to complete loan applications independently through an online application. Credit card applications are usually processed through online credit applications, which often provide instant approval to borrowers.

Growing fintech banks and companies have also expanded online lending options for borrowers. LendingClub and Prosper are two of the largest online lending partners in the US, offering loans to borrowers via a non-personalized, fully automated credit application. Banks have followed this pattern as well, including numerous new web based loaning administrations for buyers and organizations.

What should my credit application template contain?

As you prepare to start a new credit program for your customers, be sure to receive and keep all your customer information in writing and regularly ask them if it is correct when you email statements. The applications you use are important for documenting fraudulent or overdue credit transactions. Other information you will need in your personal credit application template:

Income verification

For individuals, this means you’ll need tax documents, bank statements, or HR department number to confirm job details. For businesses, you can request income and expense reports, bank statements, tax documents, or other information that shows regular profits.


You need to request an annual account. For consumers who apply for credit, it means bank, credit account, and others. For companies that apply for loans, that means sellers and other lenders who may own them.


The address someone has lived in in the past two years is an important part of preparing a credit report. You want to know the state, county, and city where the person lives so that you can get an accurate credit report. For companies, you need all the addresses where the company operates.

Telephone Contacts

For individuals, these are cell phones, landlines, and business phone numbers. For businesses, you want information about who is responsible for paying the bills.

Tax numbers and other identifying information

For individuals, this is their social security number. For companies, you will need a tax ID and an employer.

Basics, Assets

For individuals, you want the names of the last two companies, dates of employment, and any collateral like home equity. For entrepreneurs, you’ll want to know what kind of capital they can offer and how long they’ve been in business, and you can even ask for backup documents as a copy of the business plan.


This is very important. Don’t edit the unsigned loan application that gives you permission to prepare a credit report.

Personal Guarantee

Some people have someone with a better credit record to sign their loan application forms. That’s okay, but you also want to have all the information about this person, preferably on another application form. When lending to a company, you want to get personal information from the person in charge of the payment if the company does not pay on time. Usually these are company employees, CEOs, or other senior executives.

Processing Credit application

Consumers and businesses alike have more providers to choose from when looking for credit. Apart from traditional lenders and credit cards, borrowers also have the option of choosing from many new fintech companies that offer different types of credit.

For borrowers looking for a more personal interaction, traditional bank lenders have national branches with customer service representatives to assist borrowers with the lending process.

Some banks even offer long-distance services for discussing loans and filling out loan applications over the phone. This type of service is part of the traditional banking model which involves a more personal interaction in banking services.

Common loans that borrowers may want to apply for directly can include bank lines of credit, mortgage loans, and equity loans.

Information when applying for a credit

For all types of credit applications, the information requested is usually the same. Credit decisions are based on a fixed credit request which contains details of the borrower’s creditworthiness.

In addition to credit ratings, lenders make credit decisions based on the borrower’s debt versus income. Lenders typically target a credit score of 650 or higher with a debt-to-income ratio of 35% or less. However, each lender has their own standards for taking out and approving loans.

What You Need to Know to Control Credit Risk?

Applying for a credit is your first step in gathering information about your prospect. The more you know about them, the better you will be and the easier it will be to make good decisions and gather the information you need to help determine how much credit to get.

You can never assume that all the information in the application is correct and you should proceed with caution to verify the information provided before granting credit. For this reason, it is important for sales to ensure that each customer completes and signs a credit application before the goods or services are delivered.

For ordinary credit applications, at least the following information must be provided:

  • The name and address of the applicant
  • Name and address of each parent company
  • All contact information: phone number, email address, etc.
  • Type of legal entity (i.e. company, partnership, property, etc.)
  • Name of director / director / employee
  • Bank’s reference
  • Trade references – at least three
  • Tax numbers and DUNS numbers
  • Availability of titles
  • Required credit limit
  • Applicant’s approval of payment terms
  • The applicant agrees to the interest on the amount due
  • Applicant’s consent to payment of legal and collection fees
  • Applicant’s personal guarantee with spouse, if possible also permission to prepare a personal credit report with SS #.
  • The right to verify data for applications from external sources (banks, trade reports, credit bureaus, etc.).
  • Signatories are employees or have the authority to bind the buyer

What can or cannot form a part of Credit application form

If your business is lending to customers, you need to understand consumer credit and privacy laws. Don’t ask potential lead questions, or ask questions about race, gender, etc. There are many laws prohibiting discrimination on this basis.

In America, the Federal Trade Commission (FTC) enforces a national consumer law and the Bureau of Consumer Finance prosecutes lenders with fraudulent practices by filing lawsuits and collecting money for those who are victims of credit fraud. Learn how to apply interest rates.

You also need to know how much time you have available to respond to collection disputes, your debt collection options, and other aspects of the loan. You may need a lawyer to review a credit application form template and tell you what information you can and cannot ask users to gather information for the purpose of obtaining a loan.

The most important thing to pay attention for credit application

The credit application has two purposes: as a data collection tool and a contract. As a contract, it defines the rights and obligations of both the customer and the recipient of the bond.

When you are writing an application, keep in mind that it is a credit application and must be written so that your business can have an advantage if your business relationship fails. As we all know, credit is not a right, it’s a privilege. The most significant things to pay attention out are:

  • Signatories must be able to legally bind the company
  • If possible, make personal guarantees a part of your credit application
  • You want the customer to pay interest on the amount due and to pay the billing, court and court fees that arise from non-payment.
  • You want to ensure that only the disputed portion of the arrears amount is withheld.
  • When making a non-payment claim, you want to make it as comfortable as possible
  • You want permission to get information from credit reporting agencies, banks, and trade reports, both before a loan is issued and after being executed as a customer.
  • You want current financial information and the ability to receive future funding as soon as you become a customer
    Credit application review

Is it time to make it easier for your clients to apply for credit How?

What today’s customers want

Today’s customers are used to doing everything online and more and more with mobile technology. Completing a customer credit application by hand or calling the contact center and the related information required to fill out the form is considered expired and problematic. They want to join the online credit application, enter their information securely, and get instant feedback on whether a loan is made.

The past of submitting a paper application and then waiting for an email or phone call to decide whether to offer a loan or not is a thing of the past. If you still rely on this customer loan method, you may lose a lot of applicants. and their power consumption.

Make your application form smart

Electronic application forms are preferable for many reasons. First, they are not lost (along with any personal information entered in them).

By definition, the form is readable and you can design your electronic form so that incorrect responses cannot be forwarded. For example, if a number is required in a certain field on the form, the form may refuse to submit if the letter is entered by mistake.

In addition, you can design your form so that information in the form and other related fields is entered once in “Waterfalls”. After customers enter their phone number, they can enter phone number information in multiple places simultaneously to minimize the risk of errors and speed up the process significantly.

Faster approval means more happy customers

If your client’s credit application process is electronic and “smart”, it will go much faster. When the application is sent, recipients can be notified by text or email warning that they need to be entered and edited. It’s much more effective than paper forms hibernating under piles of paper on other people’s desks until they find them.

The smart process of applying for customer credit means customers will find the process less intimidating and get their responses faster. The sooner the customer is approved for a credit , the sooner he or she can shop with you.

The simplified credit application attracts more applicants

It makes sense that a simplified loan application process would attract more applicants than a complicated and lengthy process. Some companies build customer-friendly app kiosks in-store and work much like your company’s website process. When customers see high-priced items in your store and know they can get credit approval in no time, it’s easier to move on.

The more applications for credit customers your company receives, the more approved and the more customers can buy from you. This is a win for all participating nations.


Businesses of all types can create effective credit application processes using workflow software. Without having to write any programming code, you can design your credit application to be easy to navigate and use the information to fill out multiple forms and fields at once.

Approval authorities can be notified when their introduction is required to minimize delays. There is no comparison between “smart” customer credit applications developed using software such as ProcessMaker and the complicated, slow, error-prone methods of the past.

Software has an impressive set of built-in tools and templates that you can use to quickly develop processes such as the credit application process. Alternatively, you can download softwares. There’s no reason for your business to stick with an outdated customer credit process that today’s customers don’t need to worry about.