What is Google Chrome Software Reporter Tool Using High CPU Usage?

What is Chrome Software Reporter Tool Using High CPU Usage?

If you come across a strange process or program called “Google Chrome Software Reporter Tool.exe high cpu” in Task Manager that is causing a lot of software_reporter_tool.exe CPU / disk usage and you are thinking about what it is doing on the computer, this article will help you a lot.

In this post you will learn the benefits of Software Reporter tools. How do you install it on your system? Is it Safe or Highly Suspicious? What is it doing on your computer? What are the pros and cons of implementing this executable in the background? And how do I disable or remove it from my computer?

Chrome has been known to consume resources across all platforms, drain battery and therefore impact performance. To fix this problem, we even wrote an in-depth guide on how to speed up Chrome on a computer.

But what if I tell you that there is a hidden tool called the Chrome Software Reporter Tool which increases CPU uncharacteristically? Google claims it’s designed to protect users from malware and malicious extensions.

However, many users report that this continues to run in the background and greatly affects performance. So if you are wondering what the Chrome Software Reporter Tool is for and what it actually is for, you’ve come to the right place.

In this article, we describe the issue in detail and offer two easy ways to disable Chrome Tools Reporting Tool permanently.

What is a software reporter tool exe causing high CPU usage?

If you see a strange process or application called “Software_Reporter_Tool.exe” running in Task Manager which is causing high CPU / disk usage and you are wondering what is doing

What is software reporter tool?

The Software Reporter Tool is a secret process in Google Chrome that tracks your Chrome installation and notifies you when an add-on interferes with the normal operation of the browser.

This tool is not connected to the internet but is mainly used by users to identify potentially annoying programs. A 54 KB executable file called tool.exe reporter software is available.

If you’re facing widespread CPU usage at this stage, or you keep getting notifications that the Google Chrome App Reporter tool has stopped working. You may want to turn it off or delete it.

Unless a user is purposely looking for a software reporting tool, they are not fully aware of its existence. So the thing is, what’s the role of this Chrome add-on?

In fact, the Chrome Software Reporter tool is an executable file that runs once a week and reports scanned data to Chrome. The device will check the computer for accuracy for any unofficial software applications that might be interfering with the Chrome browser. The tool also reports unexpected ads on Chrome or crashes in events like website crashes.

Google Chrome users have two major problems with the Software Reporter Tool

  • During scanning, the software reporting tool puts a lot of CPU load on the system. The reason is, the scanning process takes at least 20 minutes. This is something that interferes with other computer activities.
  • Since this reporting tool notifies Google of the scan results, many users dislike it for data protection reasons.

Where can you find the Reporter Tool software on a Windows 10/7 computer?

Many users have found this executable software reporter tool exe running on their computer systems. In most cases the computer will have 3 or more instances of this executable.

The following screenshot shows 3 examples of Software_Reporter_Tool.exe running on our Windows 10 computer:
software reporter tool

The executable file is named Software_Reporter_Tool.exe and its actual name or description is “Software Reporting Tool“.

Many people have complained that this executable causes high CPU usage on their system. Sometimes up to 60% of CPU resources are used. You can see in the screenshot above that it is taking up 25% of the CPU resources on our system.

So, What is Executable Software_Reporter_Tool.exe?

If you right-click the Software_Reporter_Tool.exe entry in the Task Manager and select the “Open file location” option, the following folders will open on your computer:

C:\ Users\your_username\AppData\Local\Google\Chrome\user data\SwReporter\ version number\

The version number folder is “35.180.200” on our computer. The software reporter tool exe executable file is located in this folder.

How safe is it to use?

You may have doubts about your privacy as a customer. If you are unsure about your online privacy, you can test the validity of the tool by simply scrolling to the .exe file. You may find that parts of Google that describe files as Chrome Cleanup Tool are digitally signed. Hence, this tool is completely safe.

It should be noted that the reporting method does not include network contacts. The tool’s only task is to report Chrome for apps that don’t normally work with the Chrome browser.

This reporting tool does not violate the use of confidentiality. On the other hand, if you have removed the Chrome Reporter Tool from your computer. The threat of unwanted applications is increasing. You can use third-party antivirus software or antivirus tools such as Malwarebytes or Avast.

Here’s how we got around this problem and fixed the high CPU usage caused by the Chrome Software Reporter Tool.

Why are Software Reporting Tools causing high CPU usage?

Today, most of us have switched from Windows 7 and XP to Windows 10. This is because it is less vulnerable than its predecessors and works very smoothly with almost any configuration. But he’s not immune to all problems yet.

Windows 10 also has issues with the Reporter Tool software associated with high CPU usage, which makes it slow to use. Many of you may have noticed via Task Manager that the Software Reporting Tool (software_reporter_tool.exe) is running in the background. During this time, your computer will be very slow.

Why are Software Reporting Tools causing high CPU usage?

In the image above, you can see eight software_reporter_tool.exe files running. Well, this is what can be executed. You can find the correct name in the google Software Reporter Tool

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And as you can see in the figure, this task consumes a lot of CPU memory. And sometimes it can take up as much as 70% of your CPU memory depending on the performance. Since many people are unfamiliar with this executable, they think of it as malware and try to use an antivirus to solve this problem. The opposite happened.

Why disable software reporter tools?

Based on the above, Google’s Software Reporter Tool is a very useful tool for Chrome users. But why would Windows users want to disable the Software Reporter Tool? Isn’t it safe? Is it malware or a normal process? I know you need to worry now, but the Software Reporting Tool is very safe to use.

This tool is completely secure because there is no network communication. The only task of this tool is to notify Chrome about any software that may not work properly with the Chrome browser. While this tool helps to remove obstacles that can affect the browsing experience, a major concern for many users is the large amount of CPU consumed while running in the background.

Why disable software reporter tools
The tool can run for about 20 minutes, which can slow down other activity on your system. During the scan, some users might experience major problems with the Software Reporting Tool processor.

If the CPU usage is high in this process or you get a message that the Google Chrome Software Reporter Tool stops working frequently, you may need to disable or remove it. In the next section, you will learn how to disable the Software Reporting Tool step by step.

Step by step Instructions to disable the Software Reporter Tool Chrome

You can delete, uninstall, or delete entire folder contents, or rename the executable yourself to disable the Software Reporter Tool. In any case, this is just a temporary solution as Google will reinstall the Google Software Reporter Tool on the framework when you update your internet browser.

So it is better to disable the Software Reporting Tool by removing the permissions so that no user can access the folder. Here are the detailed steps.

Method 1

Step 1. Right-click the SwReporter folder and select Properties from the menu. You can discover the folder in the system by following this way.

C:\Users\username\AppData\Local\Google\Chrome\User data\SwReporter
google chrome software reporter tool

Step 2: Find the Security tab and select the Advanced tab.
google software reporter tool

Step 3: Select the option Deactivate Inheritance.
software reporter tool high disk usage

Step 4: In the pop-up window, select Remove all inherited permissions from this object. All inherited permissions are then removed.

Step 5: Finally, select Apply and click OK.

If you are using Windows 7 it may be a little different. After clicking the Advanced button on the Security tab, a Change Permissions … button appears instead of the Disable Inheritance option. Then click on it.

In the new window, uncheck the Enable inherited permissions in parent of this object checkbox and select Delete in the pop-up dialog box. The Software Reporter Tool will at that point be impaired in Windows 7.
Enable inherited permissions
After the above steps, no other user will have access to the Software Reporter tool and no updates will be applied to it.

If the Google Chrome Software Reporter Tool processor is having a big problem and you want to disable it, you can follow the steps in this post to disable the Windows 10 Software Reporting Tool by removing permissions.

Method 2: Remove the Software Reporter tool by deleting the executable

Type “Ctrl + R” and a Run window will open and copy and paste the following:

%localappdata%\Google\Chrome\user data\SwReporter
%localappdata%\Google\Chrome\user data\SwReporter

The folder will appear on your computer. Our version number folder is “83.238.200” as shown below. It may be different on your computer.


You are now clicking on the folder. You will find an executable file from the Software Reporter tool.


To ensure that your data is protected and the browser continues to function normally. You should simply erase the executable file. First you need to find the tools folder as mentioned in the steps above and delete it.

It won’t interfere with your browsing. This becomes a necessity for users as CPU usage increases. The important thing to know is that you need to keep an eye on Chrome updates. This is not a permanent solution as Chrome is constantly being updated. The tool will be installed again.

Method 3: Disable the Software Reporting Tool by deleting its contents

You can temporarily stop the software from running on your computer. Follow the steps below.

1. Open the notepad on the laptop.

2. Presently click on the “Open” choice in the menu bar

3. A box will appear. Put this in the box and then search
% localappdata%\Google\Chrome\user data\SwReporter\83.238.200

4. Select software_reporter_tool.exe from the list and click “Open”.

5. At that point click “CTRL + A” and erase all content.

6. Save this file.

Deletion of all folder contents is temporary. Google Chrome will update and the tool will be reinstalled on your computer.

Method 4: Remove Google Access Permission Tool

Using a temporary method won’t be of any benefit in the long run. The best option is to remove User and Google permissions. This prevents users or Google from starting or accessing this tool. This process can cause the tool to stop working. All Google updates are not affected in any way. To use this method, do the following:

1. Go to Run and skip this code
% localappdata%\Google\Chrome\user data

2. There is a folder called SwReporter.

3. Click on that. Go to Properties.

4. Now select the Security tab

5. A page will open, select Advanced.

6. Now click “Deactivate Inheritance“. You can decide to eliminate all inheritable consents from this item.

7. Click Apply and then click Yes in the security window.
8. Select Ok and Ok again

Method 4: Disable scan tool on Windows network

You can also disable the tool via registry or group policy. This is the easier method for you if you are a system administrator. You can disable the tool from the connected computer. You can disable this tool via the Group Policy Editor as described in the following steps:

  1. First, download a Google policy template.
  2. After downloading, extract the files to another folder.
  3. Now you need to copy Google.admx and Chrome.admx.
    Then put it in the C:\ Windows\ PolicyDefinitions\folder.
  4. Now copy Google.adml and Chrome.adml. You can find it in the en-us folder.
    Then copy it to C:\Windows\PolicyDefinitions\en-us\
  5. Now open the group policy editor
  6. You can open it from the run window and enter “gpedit.msc“.
  7. Then there are the new Google guidelines: Computer Configuration -> Administrative Templates -> Google -> Google Chrome
  8. You have now disabled this in Google Chrome “Enable Chrome cleanup on Windows“.

Now neither user nor Google have access to launch software tools.

Difference Between Software Reporting Tool, Chrome Cleanup Tool, and Software Removal Tool

The Software Reporting Tool, Chrome Cleanup Tool, and software Removal Tool are basically the same.

There isn’t much difference between these three tools. Google Chrome launches a Software Reporting Tool to scan your computer for malware. When a malicious application is found, Chrome will ask the user to run the Chrome Cleanup Tool (also known as a software removal tool) to remove it.

In fact, Google Chrome has a very useful feature that allows users to find malicious software and remove it from their computer system. All you have to do is scan your computer using this feature. Malware is automatically detected and removed from your computer.

What are the pros and cons of Software_Reporter_Tool.exe software reporter tool on my computer?

Here are the pros and cons of running Software_Reporter_Tool.exe on your computer:

Pros of Software_Reporter_Tool.exe:

  1. It can remove malware and malware from your computer.
  2. It can remove useless Google Chrome extensions and add-ons that were installed automatically by third-party software without your knowledge.

Cons of Software_Reporter_Tool.exe

  1. Sometimes it consumes too much RAM and causes high CPU capacity and disk usage problems. This can slow down your computer.
  2. Sometimes it crashes and you get the error message “Google Chrome Software Reporting Tool has stopped working” in Windows.
  3. Sometimes it may detect and remove some apps and extensions / add-ons from Google Chrome which are classified as dangerous.
  4. However, apps and extensions are actually safe and useful and were intentionally installed by you.
  5. It will scan your Windows device and can report the results (malware / extension metadata) to Google which may not be of interest to privacy concerns.

If you often find third-party apps annoying Chrome, then you don’t need the google software reporter tool high disk. Downsides, high disk CPU usage, or the impact on data protection may be enough to impact functionality.

Personally, we prefer to use the first method as it is permanent and doesn’t interfere with system operation. You can return to changes at any time. If not, run Chrome update again and the Software Reporting tool will download and reinstall.

We also prefer to leave the software reporter tool high disk turned on if I’m not having problems. That’s all for the Chrome Software Reporter tool. You can learn about this tool in the first part and then disable it in the second.

We suggest two ways to keep it from running in the background permanently. As I said above, these tools are available for several reasons and are there to protect your web experience. If this doesn’t affect performance I suggest you let it work.

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